Frequently Asked Questions
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All Simply Faithful shirts, hats and hoodies are to be considered in men’s sizing.
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Due to complications regarding the COVID-19 virus and social distancing practices orders may take 7-16 business days to process and ship. If your order takes more than 3 weeks to ship you will be refunded 100% of your shipping cost. This policy begins 24 hours after your order is placed and processed.
For International shipping please allow an additional 7-21 business days.
Orders placed on the weekend and holidays are processed on the next business day. -
UPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local UPS Store.
SHIPPING ADDRESS ISSUES
SIMPLY FAITHFUL WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.
It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes. -
If your order is returned to our facility by UPS due a failure to deliver or to any address discrepancies, you will be completely refunded.
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Our Intent is to showcase our newest designs and to test the “desire”. What this means is that by ordering your desired product it may take longer to receive due to keeping up with demand. We thank you for your patience.